Privacy Policy

The information we collect depends on how you interact with our Website.

A. Information You Voluntarily Provide

If you contact LokalKrafts through a contact form, email, telephone, or another communication channel, you may voluntarily provide information such as:

• Your name
• Email address
• Telephone/mobile number
• Company or organization name
• Country or location
• Nature of your enquiry
• Information contained in your message
• Any other information you choose to provide

You may provide such information when contacting us regarding:

• General enquiries
• Product information
• Wholesale enquiries
• Manufacturing enquiries
• Export enquiries
• Distribution opportunities
• Business partnerships
• Corporate gifting
• Product customization
• Media or professional enquiries
• Other business-related matters

Please avoid submitting sensitive personal information unless it is reasonably necessary for your enquiry.

B. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically by our Website, hosting provider, analytics tools, security systems, or similar technologies.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location derived from technical information
• Referring website or source
• Pages viewed
• Date and time of access
• Time spent on pages
• Website navigation and interaction information
• Device and browser identifiers
• Technical logs and diagnostic information

This information is generally used to operate, secure, maintain, and improve the Website.

The LokalKrafts Website does not currently process online purchases or payment transactions.

Users cannot directly place orders, complete checkout, or make payments through this Website.

Accordingly, we do not intentionally collect credit card numbers, debit card numbers, UPI credentials, online banking credentials, or similar financial payment information through the Website for product purchases.

If you purchase LokalKrafts products through a third-party marketplace, retailer, distributor, or other sales platform, any payment information provided to that platform will be handled according to that platform's own privacy policy, terms, and security practices.

We may use information collected through the Website for purposes such as:

• Responding to enquiries and communications
• Providing requested information about LokalKrafts or our products
• Responding to wholesale, manufacturing, export, distribution, or partnership enquiries
• Communicating with potential customers, partners, distributors, suppliers, or other business contacts
• Operating and maintaining the Website
• Understanding how visitors use our Website
• Improving Website content, navigation, performance, and user experience
• Measuring Website traffic and engagement
• Maintaining Website security
• Detecting and preventing spam, fraud, abuse, or malicious activity
• Troubleshooting technical problems
• Maintaining appropriate business records
• Complying with applicable legal and regulatory obligations
• Establishing, exercising, or defending legal claims
• Sending marketing or informational communications where permitted and, where required, with appropriate consent

We seek to collect and use only the information reasonably necessary for the relevant purpose.

If you contact LokalKrafts through the Website, email, telephone, or another communication channel, we may retain your communication and contact information for the purpose of responding to and managing your enquiry.

For business enquiries, we may also use the information provided to:

• Understand your requirements
• Prepare or discuss business proposals
• Communicate regarding potential business opportunities
• Follow up on previous communications
• Maintain records of business discussions

Submitting an enquiry through the Website does not itself create a contractual, partnership, agency, distributorship, purchase, or other commercial relationship between you and LokalKrafts.

Our Website may use cookies and similar technologies to operate effectively and understand how visitors interact with it.

Cookies are small data files that may be stored on your browser or device when you visit a website.

We may use cookies or similar technologies for purposes such as:

• Essential Website functionality
• Security
• Remembering Website preferences
• Website performance
• Traffic measurement
• Analytics
• Understanding Website usage
• Improving Website content and user experience

Some cookies may be necessary for the Website to function properly, while others may be optional.

Where required by applicable law, visitors will be provided with appropriate choices regarding non-essential cookies.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

We may use third-party analytics services, such as Google Analytics, or similar technologies to better understand how visitors use our Website.

These services may collect information such as:

• Pages visited
• Time spent on the Website
• Approximate location
• Device and browser information
• Referral sources
• Website interactions

We may use this information to understand Website traffic, improve Website performance, and make our content more useful to visitors.

Third-party analytics providers may process information in accordance with their own privacy policies and applicable data-protection requirements.

Where consent is legally required for analytics cookies or similar technologies, such technologies should be used in accordance with the visitor's applicable consent choices.

If the Website provides an option to subscribe to newsletters, company updates, product announcements, or other communications, we may use the contact information voluntarily provided for those purposes.

Where required by applicable law, such communications will be sent based on appropriate consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

We may still respond to enquiries or send non-promotional communications where reasonably necessary.

We do not sell personal information as a business activity.

We may share limited information with trusted third parties where reasonably necessary to operate, maintain, secure, or improve our Website or conduct legitimate business activities.

These may include:

• Website hosting providers
• Website developers and technical service providers
• Cloud service providers
• Email and communication service providers
• Website analytics providers
• Cybersecurity and anti-spam providers
• Professional advisers such as lawyers, accountants, or consultants
• Government authorities or regulators where disclosure is legally required

We expect service providers handling personal information on our behalf to use it only for authorized purposes and subject to applicable contractual and legal obligations.

Our Website may contain links to third-party websites, marketplaces, social-media platforms, business partners, or other external services.

For example, the Website may provide links to third-party marketplaces or platforms through which LokalKrafts or its associated brands offer products.

When you leave the LokalKrafts Website and visit a third-party website, that third party may independently collect and process information according to its own privacy policy.

LokalKrafts does not control the privacy or data-protection practices of independent third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

The LokalKrafts Website may be accessed by visitors from India and other countries.

Some of our Website, hosting, analytics, email, cloud, or technology service providers may process information in countries other than the country from which you access the Website.

Where personal information is transferred or processed internationally, we seek to use appropriate measures consistent with applicable data-protection requirements.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required under applicable law.

For example, information contained in a business enquiry may be retained while the enquiry remains active and, where appropriate, for a reasonable period afterward for business records and follow-up communications.

Retention periods may depend on factors such as:

• The nature of the information
• The purpose for which it was collected
• Ongoing business communications
• Security requirements
• Legal and regulatory obligations
• Record-keeping requirements
• Potential disputes or legal claims

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

We take reasonable technical and organizational measures designed to protect personal information from risks such as:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Alteration
• Loss
• Destruction

Security measures may include access controls, secure hosting, appropriate technical safeguards, restricted access, system monitoring, and other reasonable security practices.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Depending on the applicable law and your jurisdiction, you may have certain rights relating to your personal information.

These may include the ability to:

• Request information regarding personal data being processed
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request completion or updating of information
• Request deletion or erasure where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding the handling of your personal information

Where processing is based on your consent, you may withdraw that consent in accordance with applicable law.

Withdrawal of consent does not affect processing that was lawful before the withdrawal, and certain information may continue to be retained or processed where legally permitted or required.

To make a privacy-related request, please contact us using the details provided in the Contact Us section below.

We may need to reasonably verify your identity before processing certain requests.

The LokalKrafts Website is intended primarily to provide general corporate, business, and product information and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the Website in circumstances prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

We may process limited technical information where reasonably necessary to protect the Website and our systems from:

• Spam
• Malware
• Unauthorized access
• Cyberattacks
• Fraudulent activity
• Automated abuse
• Other security threats

This may include the use of security logs, IP addresses, browser information, anti-spam tools, firewalls, or similar security technologies.

We may disclose information where reasonably necessary to:

• Comply with applicable laws
• Respond to valid legal processes
• Respond to lawful requests from government or regulatory authorities
• Protect the security of our Website or systems
• Investigate suspected unlawful activity
• Protect our legal rights
• Establish, exercise, or defend legal claims

Any such disclosure will be made subject to applicable legal requirements.

We may update this Privacy Policy periodically to reflect changes in:

• Our Website
• Business practices
• Technologies
• Service providers
• Legal or regulatory requirements

Any revised Privacy Policy will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.